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| Criterion | ![]() Operations Gemba Walk | ![]() Operations Process Mapping | ![]() UX Design Lean UX Canvas |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-120 min | 1-3 h | 2-3 h |
Participantsdifferent | 2-6 | 3-10 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Process Map, Handoff List, Improvement Backlog | Completed Lean UX Canvas, Hypothesis list, First experiment |
Tagsno overlap | LeanObservationProcessOperations | ProcessOperationsImprovement | CanvasHypothesisOutcomesDiscovery |
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