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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowHighMedium
Timedifferent
30-120 minHalber Tag45-90 min
Participantsdifferent
2-65-202-5
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasSimulation Notes, Gaps List, Updated RunbooksA3 Report, Action Plan, Root Cause Analysis
Tags1 shared
LeanObservationProcessOperations
ResilienceOperationsIncident
LeanProblem solvingCoachingOperations
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Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe