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| Criterion |  Operations Gemba Walk |  Knowledge Modeling Event Modeling |  Operations Process Mapping |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-120 min | 2-6 h | 1-3 h |
Participantsdifferent | 2-6 | 2-8 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Event Model, UI Flow, Commands, Read Models | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | LeanObservationProcessOperations | EventsBlueprintDomain-Driven DesignBehavior | ProcessOperationsImprovement |
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