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| Criterion |  Operations Gemba Walk |  UX Research Contextual Inquiry |  Agile Specification by Example |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-120 min | 1-3 Wochen | 60-90 min pro Feature |
Participantsdifferent | 2-6 | 4-12 Beobachtungen | 3-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Field Notes, Workflow Insights, Pain Points | Example Table, Acceptance Tests |
Tagsno overlap | LeanObservationProcessOperations | UX researchObservationContext | AgileRequirementsExamplesBehavior-Driven Development |
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