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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.
Complexitydifferent
LowMediumLow
Timedifferent
30-120 min45-90 min30-60 min
Participantsdifferent
2-62-53-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasA3 Report, Action Plan, Root Cause AnalysisEmotion Board, Themes, Action Items
Tagsno overlap
LeanObservationProcessOperations
LeanProblem solvingCoachingOperations
RetrospectiveTeamReflection
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A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Kaizen Event.
Operations
Kaizen Event