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| Criterion |  Business Strategy GAP Analysis |  Product Discovery Kano Model |
|---|---|---|
Purposedifferent | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 1-2 Tage |
Participantsdifferent | 2-8 | 10-50 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Gap Matrix, Action Plan, Risk Notes | Kano Matrix, Feature Classes, Priority Themes |
Tagsno overlap | StrategyAnalysisPlanning | SatisfactionPrioritizationCustomer |
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