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| Criterion |  Business Strategy GAP Analysis |  UX Research Diary Study |  Delivery Communication Plan |
|---|---|---|---|
Purposedifferent | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 1-4 Wochen | 45-90 min |
Participantsdifferent | 2-8 | 5-20 | 2-6 |
Formatdifferent | Workshop + async | Async | Workshop + async |
Outputdifferent | Gap Matrix, Action Plan, Risk Notes | Diary Entries, Longitudinal Patterns, Experience Timeline | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | StrategyAnalysisPlanning | UX researchTrackingBehavior | CommunicationStakeholdersDeliveryPlanning |
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