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| Criterion |  Business Strategy GAP Analysis |  UX Design Customer Journey Canvas |  Operations Getting Things Done |
|---|---|---|---|
Purposedifferent | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 h | 1-3 h | 1-2 h Setup, laufend |
Participantsdifferent | 2-8 | 3-10 | 1 |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Gap Matrix, Action Plan, Risk Notes | Customer Journey Canvas, Pain Points, Experience Opportunities | Action Lists, Project List, Review Routine |
Tagsno overlap | StrategyAnalysisPlanning | JourneyCustomerService designCanvas | ProductivityPlanningTasksExecution |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
