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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.
Complexitysame
MediumMediumMedium
Timedifferent
30-180 min1-3 h30-240 min
Participantsdifferent
1-63-101-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaProcess Map, Handoff List, Improvement BacklogHypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary
Tagsno overlap
TroubleshootingDiagnosisEngineering
ProcessOperationsImprovement
TroubleshootingProblem solvingDiagnosis
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe