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| Criterion | ![]() Facilitation Expectation Mapping | ![]() UX Research Personas | ![]() Team Design Spotify Model Mapping |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 45-90 min | 1-3 Tage | 90-180 min |
Participantsdifferent | 3-12 | Internes Team | 5-15 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Persona Profiles, Needs Summary, Scenario Notes | Spotify Model Map, Action List |
Tagsno overlap | AlignmentStakeholdersTeam | ResearchCustomerSynthesis | TeamOrganizationAlignmentDiagnosis |
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