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| Criterion |  Facilitation Expectation Mapping |  Operations Gemba Walk |  Team Design Spotify Model Mapping |
|---|---|---|---|
Purposedifferent | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 45-90 min | 30-120 min | 90-180 min |
Participantsdifferent | 3-12 | 2-6 | 5-15 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Expectation Map, Alignment Notes, Agreements | Observation Notes, Improvement Ideas | Spotify Model Map, Action List |
Tagsno overlap | AlignmentStakeholdersTeam | LeanObservationProcessOperations | TeamOrganizationAlignmentDiagnosis |
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