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| Criterion | ![]() Innovation Double Diamond | ![]() UX Research Usability Testing | ![]() Product Discovery Concierge MVP |
|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | Wochen bis Monate | 1-2 h je Session | 1-4 Wochen |
Participantsdifferent | 3-12 | Based on research question | 3-10 Kunden |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Usability Issues, Severity List, Recommendations | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | ProcessDivergenceInnovation | ValidationUXPrototype | MVPValidationServiceDiscovery |
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