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| Criterion | ![]() Innovation Double Diamond | ![]() Operations MORT Analysis | ![]() Operations Gemba Walk |
|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | High | Low |
Timedifferent | Wochen bis Monate | Mehrere Tage bis Wochen | 30-120 min |
Participantsdifferent | 3-12 | 2-6 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Observation Notes, Improvement Ideas |
Tagsno overlap | ProcessDivergenceInnovation | Root causeSafetySystemicIncident | LeanObservationProcessOperations |
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