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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitysame
MediumMediumMedium
Timedifferent
1-4 Wochen1-2 Tage1-3 Wochen
Participantsdifferent
5-2010-504-12 Beobachtungen
Formatdifferent
AsyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKano Matrix, Feature Classes, Priority ThemesField Notes, Workflow Insights, Pain Points
Tagsno overlap
UX researchTrackingBehavior
SatisfactionPrioritizationCustomer
UX researchObservationContext
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for ABC Analysis
Operations
ABC Analysis
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay