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| Criterion | ![]() UX Research Diary Study | ![]() UX Research Contextual Inquiry | ![]() Systems Thinking Iceberg Model |
|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-4 Wochen | 1-3 Wochen | 30-60 min |
Participantsdifferent | 5-20 | 4-12 Beobachtungen | 2-10 |
Formatdifferent | Async | Workshop + async | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Field Notes, Workflow Insights, Pain Points | Iceberg Worksheet, Pattern Notes, Intervention Ideas |
Tagsno overlap | UX researchTrackingBehavior | UX researchObservationContext | Systems thinkingRoot causePatterns |
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