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| Criterion |  Facilitation Decision Jam |  UX Research Customer Journey Mapping |  Facilitation Stakeholder Salience Model |
|---|---|---|---|
Purposedifferent | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 60-90 min | 2-4 h | 60-90 min |
Participantsdifferent | 4-10 | 4-10 | 3-6 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Problem Cluster, Prioritized Challenge, Experiment | Journey Map, Pain-point List, Opportunity Backlog | Salience Diagram, Strategy per Class |
Tagsno overlap | FacilitationDecisionProblem solvingWorkshop | JourneyServiceService design | StakeholdersFacilitationAlignmentGovernance |
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