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| Criterion |  UX Design Customer Journey Canvas |  Business Strategy Value Chain Analysis |  Business Strategy Business Model Stress Test |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | High | High |
Timedifferent | 1-3 h | Half day | Half day |
Participantsdifferent | 3-10 | 3-8 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Value Chain Map, Lever List | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | JourneyCustomerService designCanvas | StrategyBusiness modelDiagnosisAnalysis | StrategyBusiness modelRiskDiagnosis |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
