View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Design Customer Journey Canvas |  Agile Starfish Retrospective |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 45-90 min |
Participantsdifferent | 3-10 | 4-12 |
Formatsame | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Starfish Board, Practice Changes, Experiments |
Tagsno overlap | JourneyCustomerService designCanvas | RetrospectiveImprovementExperimentsTeam |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
