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| Criterion |  UX Design Customer Journey Canvas |  Agile Sailboat Retrospective |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 45-90 min |
Participantsdifferent | 3-10 | 4-12 |
Formatsame | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Sailboat Board, Risks, Improvement Actions |
Tagsno overlap | JourneyCustomerService designCanvas | RetrospectiveTeamImprovement |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
