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| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Riskiest Assumption Test |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When an idea hinges on one critical unknown, it prioritizes testing that exact piece of uncertainty first. It separates problem, assumption, solution, and evidence. The result is captured as a prioritized list of assumptions, a test plan, and a result report. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 1-2 Wochen pro Iteration |
Participantsdifferent | 3-10 | 2-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Prioritized Assumption List, Test Plan, Results Report |
Tagsno overlap | JourneyCustomerService designCanvas | ExperimentsValidationDiscoveryAssumptions |
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