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| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Opportunity Solution Tree |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When discovery keeps swinging between goals, ideas, and learning loops, it creates clear steering logic. It connects the desired outcome, opportunities, and experiments into a legible structure. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 1-2 h Setup, laufend |
Participantsdifferent | 3-10 | 2-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Opportunity Solution Tree, Experiment Backlog, Learning Log |
Tagsno overlap | JourneyCustomerService designCanvas | DiscoveryOutcomesExperimentsOpportunity |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
