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| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Product Discovery Opportunity Scoring | ![]() Product Discovery Test Card |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes. | The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 60-120 min | 20-35 min |
Participantsdifferent | 3-10 | 3-6 | 1-5 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Opportunity Score Table, Top Outcomes | Test Card with a pre-set threshold |
Tagsno overlap | JourneyCustomerService designCanvas | PrioritizationDiscoveryOutcomesNeeds | ExperimentsValidationDiscoveryHypothesis |
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