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| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Hypothesis Prioritization Canvas |  Product Discovery Jobs to Be Done |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When many hypotheses compete for attention, it brings order to their learning sequence and importance. It separates problem, assumption, solution, and evidence. The result is captured as a prioritization canvas and a hypothesis backlog. | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 h | 60-90 min | 1-3 Wochen |
Participantsdifferent | 3-10 | 3-8 | 5-12 Interviews |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Prioritization Canvas, Hypothesis Backlog | Job Stories, Outcome Statements, Opportunity List |
Tagsno overlap | JourneyCustomerService designCanvas | ExperimentsPrioritizationDiscoveryHypothesis | CustomerOutcomesNeeds |
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