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| Criterion |  UX Design Customer Journey Canvas |  Decision Making Delphi Method |  Product Discovery Experiment Canvas |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-3 h | 1-4 Wochen | 30-60 min |
Participantsdifferent | 3-10 | 6-30 Experten | 1-5 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Expert Forecast, Consensus Range, Assumption Notes | Completed Experiment Canvas, Success Metric |
Tagsno overlap | JourneyCustomerService designCanvas | ForecastingExpertsDecisionStrategy | ExperimentsValidationDiscoveryHypothesis |
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