View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Design Customer Journey Canvas |  Architecture C4 Model |  Delivery Communication Plan |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 h | 1-4 h | 45-90 min |
Participantsdifferent | 3-10 | 1-5 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Context Diagram, Container Diagram, Component Diagram | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | JourneyCustomerService designCanvas | ArchitectureCommunicationVisualization | CommunicationStakeholdersDeliveryPlanning |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
