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| Criterion |  UX Design Customer Journey Canvas |  Business Strategy Business Model Stress Test |
|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | High |
Timedifferent | 1-3 h | Half day |
Participantsdifferent | 3-10 | 3-8 |
Formatsame | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | JourneyCustomerService designCanvas | StrategyBusiness modelRiskDiagnosis |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
