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| Criterion |  UX Design Customer Journey Canvas |  Operations Barrier Analysis |  Systems Thinking Current Reality Tree |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 1-3 h | 2-4 h | 2-6 h |
Participantsdifferent | 3-10 | 2-6 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | Current Reality Tree, Core Problems, Intervention Ideas |
Tagsno overlap | JourneyCustomerService designCanvas | Root causeSafetyIncident | Systems thinkingRoot causeConstraintsCausality |
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