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| Criterion |  UX Design Customer Journey Canvas |  Operations ALPEN Method |  Product Strategy Impact Mapping |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 10-20 min daily | 45-90 min |
Participantsdifferent | 3-10 | 1 | 3-8 |
Formatdifferent | Workshop | Async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Daily Plan, Time Estimates, Review Notes | Impact Map, Outcome Hypotheses, Delivery Options |
Tagsno overlap | JourneyCustomerService designCanvas | PlanningTime managementProductivityOperations | OutcomesStrategyBehaviorPlanning |
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