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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Systems Thinking VUCA Scan |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | The VUCA Scan helps read difficult situations more precisely. Instead of treating unclarity as generally complicated, the method separates fast change, missing knowledge, systemic entanglement, and ambiguous interpretation. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 30-90 min |
Participantsdifferent | 4-12 Beobachtungen | 1-10 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | VUCA Map, Response Options, Signal and Learning Plan |
Tagsno overlap | UX researchObservationContext | SensemakingUncertaintyComplexityStrategyForesight |
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