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| Criterion |  UX Research Contextual Inquiry |  Business Strategy Value Chain Analysis |  Product Strategy Impact Mapping |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | Half day | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-8 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Value Chain Map, Lever List | Impact Map, Outcome Hypotheses, Delivery Options |
Tagsno overlap | UX researchObservationContext | StrategyBusiness modelDiagnosisAnalysis | OutcomesStrategyBehaviorPlanning |
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