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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Wochen20-40 min initial, dann laufend30-60 min
Participantsdifferent
4-12 Beobachtungen3-152-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsROAM Board, Owner ListDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
UX researchObservationContext
RiskAgileTrackingAlignment
DecisionRolesGovernanceAlignment
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing