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| Criterion |  UX Research Contextual Inquiry |  Systems Thinking Rich Picture |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 Wochen | 30-90 min |
Participantsdifferent | 4-12 Beobachtungen | 2-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Rich Picture, Problem Framing Notes |
Tagsno overlap | UX researchObservationContext | Systems thinkingSoft systemsFramingVisualization |
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