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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Wochen30 min Setup, dann laufend60–90 min
Participantsdifferent
4-12 Beobachtungen1-3 maintaining, briefing for everyone2-8
Formatdifferent
Workshop + asyncAsyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsRAID Log, Status Report SourceStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
UX researchObservationContext
RiskTrackingStakeholdersGovernance
StakeholdersAlignmentFacilitationChange
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid