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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitydifferent
MediumLowMedium
Timedifferent
1-3 Wochen30 min Setup, dann laufend1-4 Wochen
Participantsdifferent
4-12 Beobachtungen1-3 maintaining, briefing for everyone5-20
Formatdifferent
Workshop + asyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsRAID Log, Status Report SourceDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
UX researchObservationContext
RiskTrackingStakeholdersGovernance
UX researchTrackingBehavior
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas