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| Criterion |  UX Research Contextual Inquiry |  Operations Process Mapping |  Domain Modeling Bounded Context Canvas |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a business context is still loosely outlined, it shapes language, responsibility, and integration space. It clarifies what belongs together and where a boundary needs to hold. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 1-3 h | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 3-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Process Map, Handoff List, Improvement Backlog | Context Canvas, Glossary, Integration Notes |
Tagsno overlap | UX researchObservationContext | ProcessOperationsImprovement | Domain-Driven DesignBoundariesModeling |
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