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| Criterion |  UX Research Contextual Inquiry |  Systems Thinking Leverage Points |  UX Research Diary Study |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | Half day | 1-4 Wochen |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 5-20 |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Leverage Map, Action Strategy | Diary Entries, Longitudinal Patterns, Experience Timeline |
Tagsno overlap | UX researchObservationContext | Systems thinkingChangeStrategy | UX researchTrackingBehavior |
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