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| Criterion |  UX Research Contextual Inquiry |  Knowledge Modeling Knowledge Mapping |  Delivery RAID Log |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 1-3 h | 30 min Setup, dann laufend |
Participantsdifferent | 4-12 Beobachtungen | 3-12 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Workshop | Async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Knowledge Map, Critical Knowledge Areas, Transfer Plan | RAID Log, Status Report Source |
Tagsno overlap | UX researchObservationContext | KnowledgeMappingRisk | RiskTrackingStakeholdersGovernance |
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