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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Systems Thinking Future Reality Tree | ![]() Decision Making Force Field Analysis |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-3 Wochen | 2-4 h | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-8 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Future Reality Tree, Negative Branches, Assumption List, Improved Injections | Force Field Map, Change Levers, Risk Notes |
Tagsno overlap | UX researchObservationContext | Theory of ConstraintsSystems thinkingChange | ChangeDecisionStrategy |
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