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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitysame
MediumMedium
Timedifferent
1-3 Wochen1-4 Wochen
Participantsdifferent
4-12 Beobachtungen5-20
Formatdifferent
Workshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDiary Entries, Longitudinal Patterns, Experience Timeline
Tags1 shared
UX researchObservationContext
UX researchTrackingBehavior
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk