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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Decision Making Delphi Method | ![]() Knowledge Modeling IBIS |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | 1-4 Wochen | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 6-30 Experten | 2-8 |
Formatdifferent | Workshop + async | Async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Expert Forecast, Consensus Range, Assumption Notes | Issue Map, Positions, Argument Notes |
Tagsno overlap | UX researchObservationContext | ForecastingExpertsDecisionStrategy | RationaleKnowledgeDecision |
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