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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitydifferent
MediumHighMedium
Timedifferent
1-3 Wochen1-4 Wochen1-4 Wochen
Participantsdifferent
4-12 Beobachtungen6-30 Experten5-20
Formatdifferent
Workshop + asyncAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsExpert Forecast, Consensus Range, Assumption NotesDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
UX researchObservationContext
ForecastingExpertsDecisionStrategy
UX researchTrackingBehavior
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Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for OODA Loop.
Decision Making
OODA Loop