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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Decision Making Delphi Method | ![]() Decision Making Cynefin Workshop |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 1-3 Wochen | 1-4 Wochen | 60-180 min |
Participantsdifferent | 4-12 Beobachtungen | 6-30 Experten | 4-20 |
Formatdifferent | Workshop + async | Async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Expert Forecast, Consensus Range, Assumption Notes | Cynefin Map, Domain-specific Actions, Sensemaking Notes |
Tagsno overlap | UX researchObservationContext | ForecastingExpertsDecisionStrategy | ComplexitySensemakingDecision |
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