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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen1-3 h45-90 min
Participantsdifferent
4-12 Beobachtungen2-82-5
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext Map, Integration Patterns, Boundary NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchObservationContext
Domain-Driven DesignBoundariesStrategy
LeanProblem solvingCoachingOperations
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Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas