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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.
Complexitydifferent
MediumLowMedium
Timedifferent
1-3 Wochen45-90 min1-3 h
Participantsdifferent
4-12 Beobachtungen3-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notesGap Matrix, Action Plan, Risk Notes
Tagsno overlap
UX researchObservationContext
ContextFramingRequirementsCanvas
StrategyAnalysisPlanning
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration of a six-field PESTLE grid
Business Strategy
PESTLE Analysis
Paper illustration of Product Vision Board with its method-specific working model.
Product Strategy
Product Vision Board
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning