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| Criterion |  UX Research Contextual Inquiry |  Systems Thinking CATWOE Analysis |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 Wochen | 45-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | CATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints |
Tagsno overlap | UX researchObservationContext | Systems thinkingFramingStakeholders |
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