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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Wochen10-20 min daily1 h bis mehrere Wochen
Participantsdifferent
4-12 Beobachtungen11-8
Formatdifferent
Workshop + asyncAsyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDaily Plan, Time Estimates, Review NotesPDCA Log, Experiment Plan, Learning Outcome, Standard Change
Tagsno overlap
UX researchObservationContext
PlanningTime managementProductivityOperations
Continuous improvementLeanExperiments
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done