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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen1-2 h1-3 h
Participantsdifferent
4-12 Beobachtungen4-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsAlignment Map, Open Issues, Decision QuestionsContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
UX researchObservationContext
AlignmentStakeholdersStrategyFacilitation
Domain-Driven DesignBoundariesStrategy
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Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model