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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Wochen30-60 min20-40 min pro Story
Participantsdifferent
4-12 Beobachtungen1-53-6
Formatdifferent
Workshop + asyncAsyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsABC Classification, Focus Rules, Control ListAcceptance Criteria, Story Update
Tagsno overlap
UX researchObservationContext
PrioritizationOperationsPortfolio
AgileRequirementsRefinementBehavior-Driven Development
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Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk