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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
MediumLow
Timedifferent
1-3 Wochen30-60 min
Participantsdifferent
4-12 Beobachtungen1-5
Formatdifferent
Workshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsABC Classification, Focus Rules, Control List
Tagsno overlap
UX researchObservationContext
PrioritizationOperationsPortfolio
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for ALPEN Method
Operations
ALPEN Method