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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen45-90 min1-3 h
Participantsdifferent
4-12 Beobachtungen2-53-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsA3 Report, Action Plan, Root Cause AnalysisDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
UX researchObservationContext
LeanProblem solvingCoachingOperations
Domain-Driven DesignContextBoundaries
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Often compared together

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Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map